Terms & Legal
Trilogy reserves the right to update or modify these terms and conditions at any time. When changes are made, we will make the revised version available on this webpage and update the date above.
All information and content available on the sites, including but not limited to Trilogy’s name and logo, product images and descriptions, site design, text, graphics, images, trademarks, the selection and arrangement thereof are the property of Trilogy Natural Products Limited and are protected by copyright law. No part or portion of this site may be copied, sold or used in any manner without the written consent of Trilogy Natural Products Limited.
Our sites provide general information about Trilogy and the products and services we offer. The information contained in the site has been prepared solely for the purpose of providing information about Trilogy. We reserve the right to change, delete or move any material on the site at any time without notice. Trilogy shall not be liable to you or any third parties for any direct, indirect, special consequential or punitive damages allegedly sustained arising out of your access to or inability to access the site. This includes viruses alleged to have been obtained from this site, your use or reliance on the site or any of the information or materials available on the site, regardless of the type of claim or the nature of the cause of the action.
Using the sites
Your right to use the sites is personal to you. You may not authorise others to use the sites and you are responsible for all of your own use of the sites. Content, information and advice given on the sites are free of charge (unless otherwise stipulated). You are responsible for your own network and connection charges.
Use of products and services
To purchase from trilogyproducts.com, you must be 18 years or older. The products and services available on the sites, including any samples Trilogy may provide to you, are for personal use only. All of the products purchased from the sites should be used in accordance with the product’s instructions, precautions and guidelines. Please contact us if you have a question regarding shopping on trilogyproducts.com.
View procedures relating to delivery and returns.
All prices displayed on trilogyproducts.com are represented in local currency. Where applicable, local taxes are shown and included in the price. All prices are correct at time of publication; however, we reserve the right to alter prices for any reason at any time. Products displayed on trilogyproducts.com may be purchased using a secure online Visa or Mastercard transaction facility. Credit card transactions are processed in New Zealand. Some banks may charge an overseas transaction fee and/or foreign currency exchange fee for purchases made outside of New Zealand.
Promotions and offers on the sites
All promotions and offers are exclusive to trilogyproducts.com unless otherwise stated. Any promotion or offer may not be used in conjunction with another unless otherwise stated. Promotions and offers are subject to availability and Trilogy reserves the right to revoke promotions and offers at any time and for any reason without notice. A minimum spend or designated number of products purchased may be required to qualify for a promotion or offer. Any such requirement will be outlined in the promotion or offer details. Trilogy reserves the right to run promotions and offers for sets periods of time and in specific geographies and not others if it so chooses. Free gifts cannot be exchanged for cash, resold by the purchaser, or returned for refund or replacement unless the product is faulty. Any decision made by Trilogy regarding promotions and offers on the sites is full and final.
No reseller activity
You may not sell or resell any of the products, services or samples you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order or products or services to be provided to you if we believe, in our sole discretion, may result in the violation of our terms and conditions.
Transactions made on trilogyproducts.com are protected by the latest security mechanisms and are only used for the purpose of transaction fulfilment. We do not store cardholder information. We use the secure DPS Hosted Payment Solution to process online orders. You’ll be able to see your card being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer you a safe and quick online shopping experience. DPS is committed to protecting the security of your data. DPS uses a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. When it transmits sensitive information (such as your credit card number) over the internet, the information is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on the site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.
- PHPSESSID: This cookie remembers the preferences and settings you have made. If blocked, parts of the site will either not work or will be inaccessible to you. The cookie is deleted when you close your browser.
- PastMember: This cookie remembers if and when you have previously logged in. It does not store any of your personal information, but is used for registered users to update their personal record in our database. It is stored for 90 days before deletion.
- alc_end: This cookie is used only if you tick the ‘Remember email and password for next time’ box upon logging in. It is stored for 90 days before deletion.
- TrilogyCountry: This cookie remembers which country you have selected in order to provide the best information relating to your location. It is stored for 90 days before deletion.
Third party links
Trilogy may provide links to other websites or applications (collectively, ‘third party websites’) as a service to those interested in this information. Trilogy does not monitor, approve or have any control over any content located on third party websites. The inclusion of any links to third party websites does not imply any association or relationship between Trilogy and the third party website. Trilogy does not guarantee, endorse or adopt the accuracy or completeness of content on any third party website. Trilogy is not responsible for updating or reviewing content on third party websites. You use third party websites at your own risk.
We may use reviews submitted to trilogyproducts.com for promotional purposes.